Refund Policy
At Khuje, we strive to provide you with the highest quality products. If you are not satisfied with your purchase, we're here to help.
Eligibility for Refund
You may be eligible for a refund if:
- The product you received is damaged or defective
- The product does not match the description
- The product has expired or is close to expiration
- You received the wrong product
Refund Process
To request a refund, please contact our customer service team within 7 days of receiving your order. Include your order number and a description of the issue, along with photos if applicable.
Processing Time
Once we receive and inspect your return, we will process your refund within 5-10 business days. The refund will be issued to the original payment method used for the purchase.
Non-Refundable Items
The following items are not eligible for refund:
- Perishable goods that have been consumed
- Items damaged due to misuse or mishandling
- Items returned after the return period
Questions
If you have any questions about our refund policy, please contact us atadmin@khuje.com.